telehealth for patients in Oregon and Washington

Licensed Primary Care via Secure Telehealth Available in Oregon and Washington

Nostos Telehealth provides HIPAA-compliant medical services delivered remotely by a licensed naturopathic primary care provider in Oregon. Telehealth visits are used when clinically appropriate and medically necessary, and are integrated with in-person care when required.

Services are provided according to Oregon scope of practice, Medicaid coverage guidelines, and standards of care. Telehealth is not a substitute for emergency services or in-person evaluation when physical examination or procedures are indicated.

Covered Telehealth Services

Telehealth visits may be used for the following services when clinically appropriate:

Acute Medical Concerns

Evaluation and management of non-emergent acute conditions that can be safely assessed without an in-person examination.

Medication Management

Prescription review, initiation, adjustment, and monitoring for ongoing conditions, including mental health-related medication management, when medically indicated.

Mental & Behavioral Health Care

Psychotherapy, counseling, and medication-supported mental health care for conditions such as anxiety, depression, ADHD patterns, and stress-related concerns.

Chronic Condition Follow-Up

Ongoing management of stable chronic conditions, including review of symptoms, laboratory results, and treatment response.

Integrative & Herbal Medicine Consultations

Evaluation and guidance regarding evidence-informed botanical medicine, supplements, and lifestyle interventions, with attention to safety and interactions.

Neurofeedback Care Coordination

Care planning, progress review, and coordination related to in-office neurofeedback services.

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Frequently Asked Questions about telehealth

What can be treated through telehealth?

Telehealth is commonly used for:

Medication follow-ups and refills (when appropriate)
Mental health visits and counseling
Stable chronic condition management
Review of laboratory results
Mild acute concerns (e.g., symptom flares, minor infections)
Care coordination and treatment planning

What cannot be treated through telehealth?

Telehealth is not appropriate for:

Medical emergencies
Conditions requiring a physical exam or diagnostic procedure
Severe pain, chest pain, shortness of breath, or neurological emergencies
Wound care requiring in-person evaluation
Procedures or injections

Patients will be directed to in-person care, urgent care, or emergency services when needed.

Is telehealth covered by insurance?

Coverage depends on diagnosis, medical necessity, and current Medicaid guidelines. Services are billed according to payer requirements, and patients will be informed if an in-person visit is required.

Is telehealth secure?

Yes. All visits are conducted using secure, HIPAA-compliant telehealth platforms.

How do I prepare for my Telehealth Visit?

To ensure your visit is effective and efficient:

Choose a quiet, private location
Use a reliable internet connection
Have your medication list available
Be prepared to discuss current symptoms and concerns
Have recent lab results or records available if relevant
Log in a few minutes early to test audio and video

If technical issues arise or if your condition requires in-person evaluation, you will be guided on next steps.